Vitrium Systems is the proud developer of protectedpdf. We offer technical support to our existing clients and limited support to those who have a trial of our software. Below are our contact details:

T :: 1.866.403.1500 ext. 1 (toll-free in North America)
T :: 1.604.677.1500 ext. 1
E :: Contact Us (ensure you select “Support” in the form)

Regular Support Hours

Monday to Friday
8:00am to 5:00pm PST (11:00am to 8:00pm EST)

**Holiday Hours**

Friday, December 23             8:00am to 12:00pm PST
Monday, December 26          Office closed in lieu of Christmas Day
Tuesday, December 27         Office closed in lieu of Boxing Day
Wednesday, December 28   Regular support hours
Thursday, December 29       Regular support hours
Friday, December 30             8:00am to 12:00pm PST
Monday, January 2                Office closed in lieu of New Years’ Day

Frequently Asked Questions

If you haven’t already done so, be sure to check out our FAQs section to see if we might be able to answer your question here.

Still have questions? Join our User Forum on LinkedIn.

Professional Services

Vitrium Systems also has an experienced Professional Services team who have deep experience in integrating protectedpdf with a wide variety of other systems.